Support

Help for Control My Mac — the iPhone app and its free Mac menu-bar companion.

Anything not covered here? Email info@azurefilm.com — a human reads it.

Getting started

Download the free Mac app, open the .dmg and move Control My Mac to Applications.
Launch it — it lives in your menu bar and shows a QR code.
Grant the one-time macOS permissions it requests (Accessibility, and Bluetooth if you plan to use it).
Install the iPhone app (coming soon to the App Store) and put both devices on the same Wi-Fi network, or turn on Bluetooth on both.
Scan the QR code on your Mac with the iPhone app. You're paired — the connection is direct and encrypted.

Requirements: iOS 17 or later, macOS 14 or later (Apple Silicon and Intel).

Pairing & connection troubleshooting

The iPhone can't find my Mac.

Same Wi-Fi network: make sure both devices are on the same network — not one on Wi-Fi and one on Ethernet behind a different subnet, and not a guest network. Guest networks and some office/hotel networks block devices from seeing each other ("client isolation"); switch to Bluetooth there.
Bluetooth on: if you're pairing over Bluetooth, confirm Bluetooth is enabled on both the iPhone and the Mac.
Mac app running: the menu-bar icon must be present and showing a QR code or "ready" state.

Pairing worked, but nothing connects (or it drops).

macOS firewall: open System Settings → Network → Firewall → Options, and make sure incoming connections for Control My Mac are allowed (or temporarily turn the firewall off to test).
Local Network permission (Mac): on macOS 15 and later, check System Settings → Privacy & Security → Local Network and confirm Control My Mac is enabled.
Local Network permission (iPhone): check Settings → Apps → Control My Mac → Local Network is on. iOS asks once and silently blocks discovery if it was declined.
VPNs: a VPN on either device can route local traffic away. Pause the VPN or enable its local-network exemption.
Still stuck? Quit and reopen the Mac app, toggle Wi-Fi on the iPhone, and try Bluetooth as a cross-check — it isolates whether the network is the problem.

Pointer moves but clicking or typing does nothing.

The Mac app needs the Accessibility permission to act on your behalf. Open System Settings → Privacy & Security → Accessibility and confirm Control My Mac is listed and enabled. After granting it, quit and reopen the Mac app.

The QR code won't scan.

The iPhone camera permission may be off — check Settings → Apps → Control My Mac → Camera. The camera is used only for scanning the pairing code; see the Privacy Policy.

Plans & pricing

What's free and what's paid?

The Mac app is free, full stop. The iPhone app starts everyone on a 7-day free trial of Advanced. After the trial, Simple stays free forever — precision trackpad, basic clicks and the composer keyboard. Advanced (€4.99/month or €19.99 lifetime) adds the app launcher, window switching, Mac keyboard shortcuts and full gestures. There are no ads in either tier.

How do I manage or cancel a subscription?

Purchases are handled by Apple. On your iPhone: Settings → your name → Subscriptions. Cancelling takes effect at the end of the current period; the lifetime purchase never renews.

Privacy

Is it private?

Yes. No account, no servers, no analytics. Your devices talk directly to each other over your local network or Bluetooth, encrypted. Details in the Privacy Policy.

Contact

Email info@azurefilm.com with your macOS and iOS versions and a short description — screenshots of any error help a lot.